Team Capacity Building
The most significant driver in building capacity, strengthening team performance and in creating sustainable change is found in the emotional intelligence of teams.
Group emotional intelligence (GEI) is made up of competencies that teams and departments use to develop collective norms that manage processes necessary to strengthen performance: trust, group identity, group efficacy, communication and means by which to resolve issues.
Consider the following:
- For every 1 percent increase in service climate, there’s a 2 percent increase in revenue
- How people feel about working for an organization accounts for 20-30 percent of performance
- Even one domineering or negative member in a group can significantly inhibit the quality of that group’s performance
- Emotional intelligence accounts for 85 – 95 percent of a supervisor’s success
Nexus Human Capital works with organizations and their teams to:
- Strengthen levels of individual and team, department and division-wide performance resulting in reduced project turn-around with enhanced results
- Create deep levels of employee commitment and the establishment values continuous professional growth
- Enhance levels of interpersonal communication and consensus building resulting in increased job satisfaction
